Communication Workers Union 
Meridian Branch

Union Office, British Telecom, Becket House, New Dover Road,

Canterbury, Kent, CT1 3BB

Tel: 01227 760311 Fax: 01227 815929 e-mail: cwumeridian@btconnect.com

 

Health and Safety Executive Management Standards for Tackling Work Related Stress

 

Securing management commitment

Many employers across the UK are already committed to tackling stress at

work. Some are motivated to do this simply by the desire to be recognised as

a good employer.

As you know your organisation best, you should have some idea about what

factors will secure commitment to tackling stress at the highest level in your

organisation. The following information may be of help.

 

The legal case: The law requires employers to tackle stress

The Management Standards are not new laws. However, employers already

have duties:

 

• Under the Management of Health and Safety at Work Regulations 1999:

- To assess the risk of stress-related ill health arising from work activities.

• Under the Health and Safety at Work etc Act 1974:

- To take measures to control that risk.

 

HSE expects organisations to carry out a suitable and sufficient risk

assessment for stress, and to take action to tackle any problems identified by

that risk assessment. The Standards are intended to help and encourage you

to do this and to show that you have done so.

 

The business case: Tackling stress brings business benefits

Research has shown work-related stress to have adverse effects for

organisations in terms of:

 

• Employee commitment to work

• Staff performance and productivity

• Staff turnover and intention to leave

• Attendance levels

• Staff recruitment and retention

• Customer satisfaction

• Organisational image and reputation

• Potential litigation

 

It is also worth thinking about the impact that work-related stress could have

on your unit or team. For example, losing one colleague for an extended

period with a stress-related illness can have a dramatic impact on the

workload and morale of the rest of the team.

By taking action to tackle the causes of stress in your workplace, you can

prevent or reduce the impact of these problems on your organisation.

The business case for health and safety (some of the more relevant case

Studies)

 

The moral/ethical case: Tackling stress prevents ill health

There is now convincing evidence that prolonged periods of stress, including

work-related stress, have an adverse effect on health. Research provides

strong links between stress and

 

physical effects such as heart disease, back pain, headaches,

gastrointestinal disturbances or various minor illnesses; and

psychological effects such as anxiety and depression

Stress can also lead to other behaviours that are harmful to health, such as

skipping meals, drinking too much caffeine or alcohol, or smoking.

Tackling the causes of stress before they lead to ill health can prevent this

from happening.